Privacy Policy
Last updated: November 28, 2025
1. Introduction
CutConnect ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our Service, including:
- Name, email address, and phone number
- Profile information and photos
- Payment information (processed securely through Stripe)
- Booking history and preferences
- Communications with barbers and customer support
Automatically Collected Information
- Device information (type, operating system, unique identifiers)
- Log data (IP address, access times, pages viewed)
- Location data (with your permission)
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service
- Process bookings and payments
- Send appointment reminders and notifications via SMS
- Communicate with you about updates, promotions, and support
- Analyze usage patterns to enhance user experience
- Prevent fraud and ensure security
4. SMS Communications
By using our Service, you consent to receive SMS messages related to your bookings, including appointment confirmations, reminders, and updates. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message or contacting us directly.
5. Information Sharing
We may share your information with:
- Barbers and Shops: To facilitate bookings and provide services
- Payment Processors: Stripe processes payments securely on our behalf
- Service Providers: Third parties that help us operate our Service (e.g., Twilio for SMS)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your data within 30 days.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@cutconnect.app
Address: [Your Business Address]